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What are the factors that determine the success of strategic Human Resource Management?
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The External Environment, Internal Environment, Corporate Culture and Global Environment, affect Human Resource Management. However, in determining the Key Factors that defines the success of Strategic Human Resource Management will be: • Being Focused in key relations / Productivity – orientated. This is derived from the external environment and the people who actually use the organization’s goods and services are crucial to the firm’s survival. Therefore management ensures that employment practices do not antagonize the customers it serves. In Strategic Human Resource Management, the organizations should be trained to be customer focused and understand the customer’s needs and expectations. From the orientation program to the daily operational practices, they must be motivated to provide quality goods or services. Here it is directly related to the actual analysis skills, Qualifications and appropriate training to the organization’s employees. • Being Central to Corporate Plan. Businesses are often forced to make many changes to stay competitive. Therefore, it is fundamental for organizations to develop corporate plans, vision, objectives and common goals and the Human Resource Department will need to assist in coordinating and communicating such values to the employees. They interact and liase with all departmental managers and staff to install the corporate identity to achieve the vision of the organization as a united team. Thus it is an important characteristic within a strategic Human Resource Management to build a strong corporate culture with mission based values and behavior referent. • Making fast and efficient decisions As an organization faces intense competition in both its product and labour markets, unless an organization is in an unusual position of monopolizing the market it serves (niche product), quick efficient decisions on human resource issues are vital. Employees will have competence towards management and the organization’s credibility remain strong within the external environment. • Instill Integrated initiatives / multi – dimensional approach. The Human Resource Manager constantly works with the people who represent all organizational levels and functional areas. Here, they must recognize the different perspectives these individuals bring to Human resource. By understanding the many interrelationships, the human resource manager resolves problems and issues. Therefore, it is important for the Human Resource Department to initiate, encourage and lead the increasing role of line management, to facilitate, delivering and deliberating good communication methods and skills. • Promote business/entrepreneur-ship thinking within the human resources In business today, management must be prepared to explain the merits of a particular programme in terms of its costs and benefits.
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