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Problem Identification Fredrick Charlesworth Leisure (FCL) was established in 1986 and has 52 clubs (42 of which have racquet facilities) across the country. It boasts massive 265,000 members and is the UKfs number 1 health and fitness club. FCL is a member of the FIA (Fitness Industry Association) which allows members to guest privileges to over 2000 health and fitness clubs worldwide. Fredrick Charlesworth won several major golfing championships and is prestigious and legendary to the golfing world. GCL has recently been taken over by a new company, Andrew Mae PLC, for millions of pounds. The logo and other essential features are dated and not very eye catching. The company would like to re-launch the club to attract new members and companies to offers and the amazing facilities available at the leisure clubs. Chief Executive Mr James Ebbington of Andrew Mae PLC needs new ICT systems/solutions has asked me to do this for them to distract the members of company David Lloyd Leisure who have massively reduced membership prices to attract people to their facilities.
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