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The Importance of Effective Management Management is a process concerned with coordinating and integrating work activities to achieve the goals of a business, with and through other people. Successful management is about achieving goals. Effectiveness is management is about achieving goals. Efficiency is concerned with the relationship between inputs and outputs. Effective management invariably results in business success, while ineffective management often results in business failure. Management Roles Management can be described in terms of roles which are organized sets or patterns of behavior. There are three main groups: o Decisional: based on work planning, goal setting. Eg. Entrepreneur, Negotiator, Resource Allocator. o Interpresonal: positive agreement and cooperation of workers. Eg. Leader, Liasion. o Informational: only when junior personnel handle routine tasks, according to established rules and procedures. Eg. Monitor, Disseminator, Spokesperson. The role of management is one of responsibility to the owners of a business. Management is entrusted with the responsibility for: o determining the business objectives in line with the vision of the business, o proactive planning for future growth, o anticipating and planning for changes in the business environment, o integrating all the human, physical and informational resources available, o administering and controlling business activities, and o accountability for the business operation and results. Skills of Management o Strategic thinking: Highly developed conceptual skills; Capacity to view organisation as a whole; Product-related and technical knowledge; and Understanding of what can be done now. o Vision: Clear focus on the big picture; Able to perceive opportunity; Clear foresight; Able to integrate component parts into an interacting whole; and Knowledge of support services. o Decision Making: Awareness of alternatives through ability to assemble data; Ability to assess alternatives and decide; Creative and lateral thinking skills; Clear understanding of the competing interests of stakeholders; ability to maintain a balance between competing goals; Highly developed conceptual understanding of all interacting parts; and Ability to communicate decisions clearly. o Self Managing: Time management skills; Capacity to stay focused; and Understanding of the role of support services in the organisational framework.
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