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INTRODUCTION: The tuck shop: The college tuck shop is situated at the school’s hostel campus. I t is a small shop which opens about five times a week for an average of two hours per each opening day. It serves an average of thirty students per day. The shop was started in 1995 and it has since, been expanding at quite an fast rate. Though the management processes of the shop are not complex, running the shop has some difficulties especially with the services offered. The shop is supposedly a non-profit making venture but however efforts must be made not to make losses. Over the past years running the shop has become increasing cumbersome, services being too slow and tiresome, loss of variable data and even loss of items. The management team has therefore seen the need to improve their running system. They have decided to change their manual system and use a more efficient method. Many solutions have been suggested as will be looked at later, but the introduction of a computerised system was favoured most. This project is aimed at developing that reliable efficient computer system that will be, an everlasting solutions to the numerous problems being faced by the shop now. The problems with the current system will be looked at in the next phase of the project. STATEMENT AND ANALYSIS OF THE PROBLEM: When developing a good computer project, it is crucial to always first identify the problem you are trying to solve. Otherwise the project has no aim. To develop a good system for the shop, there is need to know what the managers of the shop want to improve and to know what kind of problems they are facing with their current management system. The following information about, how the shop is run was provided by the shop manager, Mr Ahiable in a direct interview with me. Description of the shop’s current management system: The tuck shop is run as a CAS project with the students as the major doers of the shop.
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