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Quality Management Paper
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Organizations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations. Before we can begin to consider how a business manages quality, we must first have a clear understanding of what we mean by the quality. A quality product or service is one, which is fit for its intended purpose. My understanding of big companies is that they have always recognized the need to ensure quality in the products and service they provide, and to achieve this they have traditionally operated Quality Assurance systems. These days there is now far greater emphasis on achieving quality within businesses than ever before. In fact many companies have noticed the importance of quality as key to their business success and have developed some type of quality system for the organizations. By developing such systems companies can achieve quality in every part of the company. United Installations is a rain gutter company and has been in the business for over ten years. This company employs between seven to eleven employees depending on the season of the year.
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