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Big 1 Car Rental Agency Airport Manager Minneapolis-St. Paul airport Dear Sir, We are deeply concerned with the level of maintenance that is being performed on the cars your agency is renting to our clients. We have received numerous complaints in the past several months of cars not being serviced properly by your employees. We value your relationship, but in order for this relationship to be a happy one, changes have to be made. As we said before, we have had many complaints in the last few months from clients on the condition of the vehicles they have rented.
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