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Organizational Analysis SBC Pacific Bell
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Organizational Analysis Pacific Bell Pacific Bell as it is now, is a subsidiary of Southwestern Bell Corporation (SBC). The history of the company dates back almost 125 years to the actual invention of the first telephone by Alexander Graham Bell on March 10, 1876. Bell Telephone Company was the first formal phone company and it developed rapidly throughout the United States. In 1878 they re-organized and started the beginnings of what we now know as regional phone companies by creating New England Telephone. Then within 2 years the company incorporated as National Bell Telephone only to change its name to American Bell the following year 1880. It would be only five years later that the first long distance company was started. (Farley) AT & T American Telephone & Telegraph was created in 1885. American Bell was able to buy out the competition Western Electric Telephone (a company owned by Western Union) and eliminate its only real competition to capitalize and strengthen their market place. Only AT&T provided long distance to American Telephone and only American Telephone users were able to connect to the AT&T network. The system was complete and a true monopoly was created and it wouldn’t be broken for over 100 years. (Brooks) Over the course of the next twenty the years the company would criss-cross the country and secure a firm place in the industry. The industry was ever changing but change was at relatively slow pace compared to technology today. The real breakthrough happened in the late 1940’s with the unveiling of the Bell Laboratories transistor. No one knew how much that would change the face of technology and the world, as they knew it. (Farley) Bell American (Bell) had already begun to branch out and by now they had a local phone company in every region of the United States (US) and many other companies tied to them. Bell provided 90% of all local and long distance service in the US. Growing technology meant overseas calls and you bet AT&T was on the cutting edge and the first and only carrier for several years to provide intercontinental long distance. (Brooks) Bell Laboratories was on a mission to develop the transistor, and in the mid 50’s launched Essex Research. Essex was entirely devoted to developing a computer switching system. In 1956 they succeeded and by the early 60’s had launched Private Exchange Network (PBX).
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