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What a nightmare it would be for a team of mountain climbers to get halfway to the top of a mountain only to discover that (a) they are climbing the wrong mountain, or (b) the mountain is growing taller as fast as they are climbing it. Amazingly, this is the nightmare that many project teams experience in real life! The single greatest cause of project failure is the tendency for people to wade into a project without first nailing down the project scope, objectives, and constraints. As a result, they set themselves up for two types of disasters. First, they may expend significant time, effort, and money producing a deliverable and then find out that the customer wanted something very different. Second, they are very likely to experience “scope creep” – the tendency of the customer to keep revealing additional requirements as the project progresses. In either (or both) case, the team is destined to fail.
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