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Defining Organizational Behavior Organizational Behavior is the study and application of knowledge about how people, individuals, and groups act in organizations. (Clark, 2001) Hammonds states that “Most companies want leaders who, given the choice between right and wrong, naturally do right. They need leaders whom employees and customers can trust.” (2003). Within the organization that I work for there is a continual learning process as there is in many other organizations. The learning is part of the modeling that Leaders learn to pass on to their teams. Training classes should be required to develop and guide employees on expected behaviors with customers, shareholders and other employees. The anticipated behavior within our organization is that the employee will always treat others with the utmost respect and contribute their best efforts in all that they do.
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