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Faith Community Hospital
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Faith Community Hospital a Case Study This case study involves Faith Community hospital, which has several challenges. After meeting with the Chief Executive Officer (CEO) Pat, several financial and personnel issues are troubling the hospital. This report will identify the issues then offer possible solutions and their ramifications. The solutions will be narrowed down into a plan of resolution to remedy the issues. This institution has a stated mission to promote the health and well being of the people in the community they serve through a comprehensive continuum of services (case study). In order to achieve their mission the hospital must be sound financially and have adequately trained staff personal. Currently Faith Community hospital is facing a financial crisis. The cost per patient has been increasing while the number of patients has been decreasing. Aside from the financial issues at Faith Community hospital, a few staff issues need to be addressed. Several staff members are refusing to give certain requested services without following hospital directives. In one case, the nurse would not care for a bleeding patient because he had not been HIV cleared. Patients are being refused services because their insurance coverage cannot be confirmed. This has resulted in possible legal action against the hospital in some of these cases. Besides refusing services a few staff, counselors have been rendering services with out charging the client any fees. These issues not only affect revenue they create bad press and poor community relations for the hospital. The first issue is the financial status of Faith Community Hospital is the decrease in the number of patients that are being cared for. Their financial analyst reported that the number of patients has dropped seven percent from 8,455 to 7,863; which translates into decreased revenue for the hospital. A hospital is a business whether it is for profit or not for profit, and patients are customers that purchase services.
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