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Case Study Analysis ofFaith Community Hospital
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Case Study Analysis of Faith Community Hospital Chris Smith received a promotion to executive assistant to the chief executive officer at Faith Community Hospital. On Chris’s first day as executive assistant his boss, Pat, the CEO of Faith Community Hospital, meets with Chris to discuss, what the hospital does and some of the problems that the hospital is having. At the end of the meeting, Pat asks Chris to prepare a report that covers three areas: what is going on right now, what they can do about it, and what they should do about it. In the beginning of the meeting, Pat gives Chris some background information on the hospital, Pat’s position, and the company’s mission statement. Pat is the CEO of the hospital and reports directly to the Board of Directors of the Faith Foundation, whose diversity provides many different ways of thinking and decision-making. Although the hospital has a mission statement it seems like very few people are following it now a days, everybody has interpreted the mission statement to suit his or her needs. This is where the problems begin to occur. Faith Community is a non-profit organization designed to provide care to people from all lifestyles, but because of a growing number of problems, they have to re-evaluate how the actual running of the hospital and how the patients are being treated. With the diversity in thinking and decision-making, this is no easy task. Pat’s job is to figure out what is going wrong and how they can fix it and report these solutions to the Board of Directors. The first problem that Faith Community Hospital faces is the treatment the patients are receiving or the lack of treatment they are receiving. Because Faith Community is a religious based hospital sometimes individual’s personal beliefs can get in the way. Some medical personnel are refusing to administer certain procedures due to their beliefs, while some patients refuse certain procedures because of their beliefs. Currently the hospital faces the chance of charges being pressed from Child Protective Services, who allege that the hospital failed to provide services to the child. Do Not Resuscitate orders are not being followed or are being ignored because of how certain staff members feel, as well as the family members. The second problem that Faith Community Hospital faces is staff members providing free health care to people who cannot afford it without authorization and others not treating people unless they can prove that they have insurance. One pharmacist is accepting payments so that people can afford their medications and another resident is ordering unnecessary exams for terminally ill patients. The insurance aspect of this problem leads into the third problem. The third problem that Faith Community hospital faces is the insurance issue.
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