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In Flight entertainment system
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Data Management Group 5 Project In-Flight Entertainment System Table of Contents 1.0 Introduction 1.1 Scope 1.2 Purpose 1.3 System Overview 2.0 Reference 3.0. Titles and Responsibilities 4.0 Data Management 4.1.2 Form Templates 3.1.2.1 Action Item Log 3.1.2.2 Issues Log 3.1.2.3 Project Assessment Summary 3.1.2.4 Project Definition 3.1.2.5 Project Scorecard 3.1.2.6 Project Status Report 3.1.2.7 Quality Assurance Checklist for Outsourced Projects 3.1.2.8 Completeness and Correctness Criteria 3.1.2.9 Milestone Summary Report 3.1.2.10 Version Tracking Page 3.1.2.11 Scope Change Log 3.1.2.12 Scope Change Request Form 3.1.2.13 Service Request Form 3.1.2.14 Customer Satisfaction Survey 3.1.2.15 End-of-Project Assessment 3.1.2.16 End-of-Project Metrics Worksheet Overview 4.1.2 Manual 4.1.3 Document Repository 4.2 System Design 4.2.1 Product Design 4.2.2 Design Analysis 4.2.3 System Design Summary 4.3 Technical Requirements 4.3.1 Hardware Requirements 4.3.2 Software Requirements 4.3.3 Technical Summary 4.4 Integration Test 4.4.1 Verification Methods 4.4.2 Inspection 4.4.3 Analysis 5.0 Conclusion 6.0 Appendix *Reference II binder 1.0 Introduction There are many In Flight Entertainment System applications that might use digital media. In the interest of generating this specification in a timely manner, IFE Inc has decided to first address a set of core applications. Future versions of this specification may be created which address other applications. The core applications addressed in this version are as follows: a) Feature Entertainment b) Short Subjects (including advertising) c) News Features d) Sports Features e) Specialty Videos (Safety, Destination, Passenger Messages) f) Television Series g) Music and Audio Programs h) Program Specific Information 1.1 Scope This specification describes the specifications for content delivery to In Flight Entertainment System. This comprises detailed specifications for documentation of source media, digitization, compression and encoding, security, and distribution media. The scope of these specifications provides for the ability to deliver digital audio-visual content from its origin to digital file servers aboard aircraft. This specification is limited to applications where source media are encoded prior to being delivered to the aircraft. 1.2 Purpose The purpose of this project is to provide data management for an IFE. In addition, provide control of documents for design and technical test requirements. Provide a process of handling design changes and provide an approval cycle that allows the project to be on time and on budget. 1.3 System Overview In-flight Entertainment (IFE) is an electronic information exchange and distribution system that provides users on mobile platforms with electronic connectivity to onboard and terrestrial-based systems, such as the Internet. IFE allows users to plug into the Internet and exchange information as if they were at their computer in their home/office. In-Flight Entertainment is an integrated system with the capability to provide users with a Local Area Network (LAN) type-connection, having access links to selected corporate Wide Area Networks (WAN), Internet, and onboard portal service. Through IFE, users can readily access onboard stored services, corporate accounts, email, the World Wide Web (WWW) and In-Flight Entertainment (IFE) services. The IFE system includes equipment located on the mobile platforms, on the ground, and in space. The equipment on the mobile platforms provides for connectivity to the customer, connectivity to satellite data links, and processing elements to service the customers and the data links. The equipment on the ground provides for connectivity to the desired service information, connectivity to the satellite data links, and processing elements to prepare the service information for use by the customers. The space equipment consists of transponders to link the ground to the mobile platforms. IFE services will continue to evolve as user needs change and technological advances provide new capabilities. 2.0 References http://www.waea.org/ife/ http://www.teac-ife.com/ http://www.intergame.com/Page/Inflight_Gaming.htm http://www.articsoft.com/pki.htm http://www.fortinet.com/products.html http://www.microsoft.com/windowsserver2003/evaluation/overview/datacenter.mspx http://www.cisco.com/ http://www.aerospace-technology.com/contractors/interiors/pga/ http://www.aviationnow.com/content/publication/awst/2001bestman/aw69b.htm http://news.airwise.com/stories/2001/09/1001657563.html http://www-rcf.usc.edu/~wdutton/comm533/inflight.htm http://www.newswise.com/articles/2001/7/INFLIGHT.IEE.html http://www.lancomms.ie/brochures/mulser.htm http://www.businessweek.com/2000/00_35/b3696150.htm http://www.waea.org/ife/technology_review.htm http://www.cisco.com/warp/public/cc/serv/mkt/sup/advsv/ppbsv/ntopct/nocb_ds.htm http://www.be-inc.com/ 4.0 Data Management Data Management is the coordinated activities that systematically direct and manage control an organization's information and its supporting media. Data management is vital 4.1.2 Form Templates The following forms templates are used to manage data for project In-Flight Entertainment system for project Crash and Burn Airlines. 4.1.2.1 Action Item Log The Action Item Log contains a summary of all the action items that come up during the life of the project. Action items typically arise as follow-up work from meetings when all the necessary information is not known at the time, or from activities that need to be worked on off-line. This log is used to keep track of the action items and ensure that they are completed in the future by the agreed upon due date. The log should contain enough information to ensure that action items are remembered but should not be so detailed that scanning becomes difficult. To maintain readability, make sure that the information can fit across a single sheet of paper or can be displayed in a single window. Each action item should be represented on one line of the Action Item Log. The Action Item Log is an optional technique to manage action items and ensure they are not forgotten. The other technique is to place the work action items directly into the work plan, along with person assigned and due date. They can be managed from the work plan without the need to maintain a separate document. 4.1.2.2 Issues Log The Issues Log contains a summary of all issues. Use it to view open issues and make sure that a resolution is proceeding. The log should contain enough information to ensure that issues are not overlooked but should not be so detailed that scanning becomes difficult. To maintain readability, make sure that the information can fit across a single sheet of paper or can be displayed in a single window. Each issue should be represented on one line of the Issues Log. 4.1.2.3 Project Assessment Summary The purpose of this template is to summarize how a project is performing. In essence, it is really a snapshot of how well a project is being managed. Project managers can use this form to assess their own project performance; however, it is more likely a third party will be asked to do the assessment. The assessment looks at where the project is in its life cycle, and whether the project manager is successfully managing scope, risk, issues, communication, etc. Note that this assessment does not look at the actual deliverables being produced. The form is looking at processes, so it is quality assurance based. For instance, instead of looking at the business requirements document, the reviewer would be interested in how the business requirements were approved. This is a part of quality management. Even if a project is over budget and past its deadline, the project manager may be doing all he or she can in terms of maintaining proper project management processes. It may just be a case of having a poor estimate to begin with. However, if scope is not being managed, or if issues are not being resolved, or if quality is poor, these may be the signs of problems that management may need to take an interest in. This template is targeted at that summary level. Another assessment template, the End-of-Project Assessment, is available that looks at a project in much more detail. 4.1.2.4 Project Definition The purpose of this template is to define who all the members are in regards to the project and summarize what the projects goals and assumption are relating to the project. 4.1.2.5 Project Scorecard 1. Identify criteria for success: Review the objectives and deliverables in the Project Definition, as well as any other existing information that is relevant to the project. Based on this existing documentation, define what information is needed to show that the project was successful. This can be from two perspectives: Internal these characteristics indicate that the project was managed and executed effectively and efficiently. This might include having deliverables approved with no more than two review iterations, hitting major internal milestone dates on time, and having a minimum number of errors uncovered in user acceptance testing. External these characteristics indicate that your project objectives were completed successfully. Examples here include completing the project within approved budget and timeline, ensuring your deliverables meet approved quality criteria, and positive feedback on customer satisfaction surveys. 2. Assign potential metrics: Identify potential metrics for each success criteria that provide an indication whether or not the criteria are being achieved. These can be direct, quantifiable metrics, or indirect metrics that give a sense for the success criteria. For each metric, briefly determine how you would collect the information, what the effort and cost of collection would be, and what value would be obtained. 3. Look for a balance: The potential list of metrics should be placed into categories to make sure that they provide a balanced view of the project. For instance, you do not want to end up with only a set of financial metrics, even though they might be easiest to obtain. In general, look for metrics that provide information in the areas such as Cost Effort Duration Productivity Quality of deliverables Customer satisfaction with the deliverables produced Project team performance Business value delivered 4.
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