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In the 21st century, the Internet is the doorway to online chat, research, business trade and various other communication related functions. However due to its extensive usage around the world, it is also the means of other, not so positive functions, such as spamming, spreading viruses and illegal music trade. Overall the Internet, with the help of business Intranets is increasing productivity and raising revenue, though at the cost of various jobs. Over the past few years, Internet usage has been increasing1. Last year business usage grew by 3 per cent to 72 percent. However this rate change is expected to decrease in a few years. The previous year, Internet usage only grew by 13%. One factor that may be coming into this is the increased revenue that comes from worldwide exposure. The Internet has increased contact between buyer and seller, due to the ease of communication. Growing web presence can also be seen in the number of Internet orders taken by companies. Revenue rose by almost 2 billion dollars in the 01-02 business year. However worldwide connection isn’t the only means of communication that has increase revenue for businesses. More functionality is delivered over intranet2 and has reduced interaction costs in many companies and schools. In certain businesses, the increased productivity and therefore increased revenue can be seen in the lower ratio of human resources staff required to deal with various issues.
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