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E-Business Defined E-business (EB) is the application of electronic technology to business. Business is all the transactions involved in supporting or the activity of buying, selling, trading, or delivery of goods, services or products (Funk, 2003). IBM defines e-business as the process of using Web technology to help businesses streamline processes, improve productivity and increase efficiencies. EB enables companies to easily communicate with partners, vendors and customers, connect back-end data systems and transact commerce in a secure manner. EB refers to a broader definition of e-commerce, which is the buying and selling of goods and services, but also servicing customers, collaborating with business partners, and conducting electronic transactions with an organization (Turban, 2002).
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