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The Granddaddy of Total Quality Management TQM: The Granddaddy of Total Quality Management(TQM): Dr. W. Edwards Deming was known as the ‘Granddaddy’ of total-quality-management. Total Quality Management (TQM) can provide organizations with the incentive for positive change, stirring the workforce and creating an environment that gives a company the competitive edge. To succeed, however, TQM has to be more than a catchword. If it is looked upon as a nuisance or an excuse for employees to take advantage of the employer, it won’t work. TQM must become a way of corporate life. That has been the goal of Deming for over forty years. W. Edwards Deming organized a worldwide consulting practice for many years.. His clients included manufacturing companies, telephone companies, railways, carriers of motor freight, consumer researchers, census methodologists, hospitals, legal firms, government agencies, and research organizations in universities and in industry. The impact of Dr. Deming's teachings on American manufacturing and service organizations has been profound. He started changes with his TQM ideas that are improving the human resources departments around the United States. President Reagan even awarded the National Medal of Technology to Dr. Deming in 1987. He received the Distinguished Career in Science award from the National Academy of Sciences in 1988. Dr. Deming received many other awards, including the Shewhart Medal from the American Society for Quality Control in 1956 and the Samuel S. Wilks Award from the American Statistical Association in 1983. The American Statistical Association established the annual Deming Prize for improvement of quality and productivityin 1980. Dr. Deming was a member of the International Statistical Institute. He was elected in 1983 to the National Academy of Engineering, and in 1986 to the Science and Technology Hall of Fame in Dayton.
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