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Executive Summary With such a rapid moving economy, a shortage of qualified workers, and plentiful business opportunities, the topic of motivating employees has become extremely important to the employer, as motivation has a great impact on the way employees perform in an organisation. If employees do not enjoy their work, it will affect the success of the organization's goals. As an internal drive to satisfy unsatisfied needs, motivation can direct individuals' behavior to satisfy those needs. Hence, the employer must understand what employees need and how to achieve those needs. To be effective, the employer needs to understand what motivates employees within the context of the roles they perform. Different people are motivated by different factors because individuals differ in the level of their needs. Some employees may want more income but others may require a more interesting and challenging job. In today's world, it seems that money has become less of a motivator. The employee's request is more than just good wages. They now do require some benefit and flexibility to bring their work and personal life together. A good working relationship with colleagues, as well as the opportunity for growth is a must. It becomes the employer's responsibility to involve employees in the business and let them know that the employer appreciates their ideas and suggestions. Knowing what it takes to do what is right for employees can help a business succeed. Accordingly, motivating staff is part of an employer's responsibility to attract and retain employees. The motivation process will help maximise the ability of human resource and develop sustainable management strategies for the organisation seeking success and longevity. Terms of Reference Over the past few years, society has had a great interest in studying motivation, business owner is the one who wants to know what motivates their employees to be successful, to reach higher, and value work well done. If employees do not enjoy their work, it will affect to succeed organization’s goals. Motivating employees and staff is one of the most common concerns of supervisors and managers. This report will examine the factors that influence motivating staff within the modern work organisation. In addition, this report contains facts, analysis of motivation, and some examples. Data and information in this report were investigated from all sources. This report has been prepared by Miss Luxporn Boonprasoptanachot. It is limited main body 3000 words for module Managing People in semester 1/ 2002 and hand in before 4.30 pm in 20th November 2002. Introduction As a result of the powerful force of technology, which is driving the world towards a converging commonality, we have seen various changes in the world's economic expansion. One of the changes that brings the most challenge not only to the international firm but also the domestic one is the emergence of a global market. In order to be successful in the long term, managing people is one of the most crucial tools for a global business in today's competitive world. Specifically, for an international organisation, human resource becomes a more and more important factor to reach its goal. The word " Human Resource Management (HRM)" has been used widely and increasingly in recent decades as a vital approach to create a successful organisation, however, the more worldwide the firm, the greater the complexity of the international HR requirement. Hence, in order to maximise the benefit from the performance of the employees, the employer must develop strategies to manage and improve their human resources so that they can perform their best. To create an effective strategy, the employer needs to understand that there are many factors that affect the employee's behaviour within the organisation. One of the key factors that has an impact on the performance of an individual in the organisation is their motivation. Thus, this report will focus on the motivation of the individual within a contemporary organisation. This report will enable the employer to answer why it is their responsibility to motivate the employees and explain how to improve and maximise the efficiency of their staff's performance. Overview Even though many advances in technology have changed the workplace in recent years, humans still play a vital role in the operation of a business. Thus, it can be said that the human factor is crucial to business success. According to the Hawthorne Studies, employees are not just another input into the production of goods and services as they are not motivated solely by money, and employee behaviour is linked to their attitudes (Dickson, 1973). Accordingly, in order to improve the performance of the manufacturing business, there is a need to understand how to manage and empower people or employees. In today's world, managing people is also known as "Human Resource Management (HRM)" and refers to "the activities an organisation carries out to utilise its human resource effectively" (Blair, 2000). As an international company, the employer should understand that managing people to succeed in today's highly competitive global environment is important. Oftentimes, the employer finds it difficult to balance all of the responsibilities of operating the business and taking care of its employees.
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